Privacy and Policy

General“ our ”, “ us ”, “ we ”, “ website ”, “ chai community ”, “ chai community ’ s mobile applications ”) is committed to the protection of information provided by the users (“ you ”, “ your ”, “ users ”) to us. You agree that your use of the chai community ’ s securities or our interface implies your information by the terms of this privacy policy (“ privacy policy ”).

We take the privacy of our application users seriously. We are committed to safeguarding the privacy of our users while providing personalized and valuable service

Information Gather from you.

To access certain areas of the website and application, we may require certain personal information.

1 . Your full name, Contact number, Domain picture, Location, Email id, Bank or Payment card details that we may require.

2 . Details of any instructions you carry out through our website using your Chai Community account and of the fulfillment of your reques

3 . Details of any credit, debit, or other card used by you for transactions

4 . Your participation in any promotion sponsored by us

5 . Correspondence that you send us.

6 . Calls that we make to you or you make to us

7 . Surveys that you complete through the website or based on our request.

8 . Your IP address, log-in times, operating system, and browser type

9 . Details of your visits to our website including, but not limited to, traffic data, location data, weblogs, and other communication data, whether this

Use and storage of information.

We use your information for OTP verification, identity verification, and photo sharing for the social engagement feature

·Personal information and third-party information are collectively referred to as information.

Retention of data

We can able to retain certain rewards for at least 5 years after the closure of your Chai Community account. Please note that we will never ask you to disclose your personal or security details by e-mail. If you receive any e-mail purportedly from Chai Community requesting your personal or security details. Please do not respond to it.

Disclosure of information.

We do not disclose your information to any third parties other than the website ’ s affiliates. We use the information to aid strategies development and to audit usage of the website.

You may choose not to provide us with any information while accessing the website in such an event you can still access much of the website, browsers you will not be able to access, and use those portions of the website that require your information.


Cookies are small computer files that are transferred to your computer ’ s hard drive that contain information such as users ID, user ’ s preferences, list of pages visited and activities conducted while browsing the website. At your option, you may block cookies or delete cookies from your hard drive. However, by disabling cookies you may not have access to the entire set of features of the website and application. Our business partners may use cookies to provide us with anonymous data and information regarding the use of our website.

Some of our business partners use cookies to show website ads on other websites on the internet as a result of you using the website. We use cookies on certain parts of the application to help analyze the application services, users ’ interaction with the application, measure promotional effectiveness

We use cookies to allow you to enter passwords less frequently during a session.

Confidentiality and security.

We will keep your information private and will not share it with third parties. Unless we believe in good faith that disclosure of your information or any other information, we collect about you is necessary to comply with court orders or other legal processes

You are responsible for maintaining the confidentiality and security of your login ID, and password. Please do not share your Chai Community login, password and OTP details with anybody. We have provided multiple levels of security to safeguard the Chai Community application by login/logout option and Chai Community application lock feature (enable screen lock) that can be enabled by you.

Changes and notifications.

We may update this privacy policy from time to time. If there is any material change to this privacy policy, we will notify you either by posting a notice on your website or by sending you an e-mail notice or by other means permitted under applicable law. You will be able to see our current privacy policy along with its most recent revision update

Grievance Redressal.

Redressal mechanism: Any complaints, abuse or concern about content and or comment or breach of these terms shall be immediately informed to the designated Grievance Deoas mentioned below via in writing or through e-mail signed with the electronic signature to

Grievance Department

Phone : 9846778585

Email :

Contact us.

In case you have any questions or concerns regarding the processing of your personal information this privacy policy you may write to us. Using this link


We are admitted to answering your questions within a reasonable time.